Velora Stories Privacy Policy
Effective Date: May 28, 2026
This Privacy Policy applies to Velora Stories, a short-form storytelling and cinematic video app operated by HOMIE OPEN COMPANY LIMITED (“Homie Open,” “we,” “us,” or “our”).
This Privacy Policy explains how we collect, use, protect, and handle information when you use Velora Stories or contact us for support.
1. About Velora Stories
Velora Stories is a mobile entertainment app that provides short stories, short films, mini series, dramatic scenes, and cinematic video content.
Some images, videos, music, sound effects, visual assets, or creative elements in Velora Stories may be created, edited, enhanced, or supported by AI tools and licensed or authorized sources.
2. Information We May Collect
When you use Velora Stories, we may collect limited information necessary to operate, maintain, and improve the app.
This may include:
- Device information, such as device model, operating system version, app version, and basic technical information
- App usage information, such as app interactions, content loading events, performance data, and crash reports
- Support information, such as your email address, message content, screenshots, or details you provide when contacting us
- Content report information, such as descriptions, screenshots, or details submitted when reporting an issue
We do not ask users to provide sensitive personal information to use Velora Stories.
3. Payment Information
Velora Storiescurrently does not offer paid subscriptions, premium plans, or in-app purchases.
We do not collect payment card information, billing information, or payment transaction details through Velora Stories.
If paid features are added in the future, this Privacy Policy will be updated as needed.
4. How We Use Information
We may use collected information to:
- Provide, operate, and maintain Velora Stories
- Improve app performance, stability, and user experience
- Fix bugs, crashes, loading issues, or technical problems
- Respond to support requests and user questions
- Review content reports and safety concerns
- Protect the app, users, and our services from misuse or abuse
- Comply with legal obligations when required
5. AI-Assisted Content
Velora Stories may include content that is created, edited, enhanced, or supported by AI tools.
AI-assisted content is used for storytelling, illustration, cinematic scenes, music, sound effects, or other creative production purposes.
Velora Stories does not require users to submit personal data to generate AI content.
6. Sharing of Information
We do not sell personal information.
We may share limited information only when necessary, such as:
- With service providers that help us operate, host, maintain, analyze, or secure the app
- When required by law, regulation, legal process, or government request
- To protect the rights, safety, property, or security of Homie Open, users, or others
- In connection with business operations such as service maintenance, security, or platform management
Third-party service providers may process information according to their own privacy policies and security practices.
7. Third-Party Services
Velora Stories may use third-party tools and services for app hosting, content delivery, analytics, crash reporting, security, or technical operations.
These services may collect limited technical or usage information necessary for their functions.
We recommend reviewing the privacy policies of relevant third-party services if you want more information about how they process data.
8. Data Retention
We keep information only for as long as reasonably necessary for the purposes described in this Privacy Policy.
Support emails, user reports, and related information may be retained as needed to respond to requests, improve safety, resolve issues, or comply with legal obligations.
9. Data Security
We use reasonable technical and organizational measures to help protect information related to Velora Stories.
However, no method of transmission or storage is completely secure. We cannot guarantee absolute security, but we work to protect information from unauthorized access, misuse, or loss.
10. Children’s Privacy
Velora Stories is intended for general entertainment audiences and is not directed to children under the age required by applicable law to use online services independently.
We do not knowingly collect personal information from children without appropriate consent. If you believe a child has provided personal information to us, please contact us and we will review the request.
11. User Choices and Requests
You may contact us to ask questions about privacy, request access to information you provided, request deletion of support information, or ask us to review a privacy-related concern.
Please contact:
thunga7979@homieopen.com
When contacting us, please include:
- App name: Velora Stories
- Your email address
- A clear description of your request
- Any relevant screenshots or details if available
12. International Users
Homie Open is based in Vietnam. If you use Velora Stories from another country or region, your information may be processed in Vietnam or other locations where our service providers operate.
By using Velora Stories, you understand that information may be processed according to this Privacy Policy and applicable laws.
13. Changes to This Privacy Policy
We may update this Privacy Policy from time to time.
When we update this page, we may change the effective date above. Your continued use of Velora Stories after changes means you accept the updated Privacy Policy.
14. Contact Us
If you have any questions about this Privacy Policy or Velora Stories, please contact:
HOMIE OPEN COMPANY LIMITED
Email: thunga7979@homieopen.com
Website: https://www.homieopen.com